500 Alexander Park, Suite 201, Princeton, NJ 08540 Mon–Fri 9 AM – 6 PM  ·  Sat by Appointment (609) 473-7283
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Lenovo Authorized Service Partner — Princeton IT Services NJ 08540 USADynabook Authorized Service Partner — Princeton IT Services NJ 08540 USA
Friendly service desk welcoming a customer at Princeton Service Center
Contact Us

Contact Princeton Service Center — Princeton, NJ

Call, send the form, or just walk in — we're at 500 Alexander Park in Princeton, with free parking right outside the door.

Request Service

Tell us about your device and the issue — we'll call you back to confirm your appointment.

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Enter a valid 10-digit phone number.
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* Required. The $89.99 diagnostics fee applies to all service requests. We respond within one business day.

📞 Call

609-4-RESCUE (609-473-7283)

🕘 Hours

  • Monday – Friday9:00 AM – 6:00 PM
  • SaturdayBy Appointment
  • SundayClosed

📍 Visit Us

Princeton Service Center
500 Alexander Park, Suite 201
Princeton, NJ 08540

Free on-site parking · Walk-ins welcome during business hours.

🚶 Walk-In Directions

  1. Find Our Check-In Banner Scan the QR code at the entrance to open the check-in page.
  2. Have a Ticket Number? Enter your ticket number to check in instantly.
  3. First Visit? No Problem. Enter your name and number — we will log you in on the spot.
  4. Please Take a Seat A staff member will be with you shortly.
Before You Visit

Frequently Asked Questions

Walk-ins are welcome Monday through Friday, 9 AM to 6 PM. Calling ahead lets us check your warranty by serial number before you arrive, which often saves a trip. Saturday service is by appointment only.
Bring the device and its charger/power adapter. If you have them, proof of purchase and your Windows/account passwords help us diagnose faster — though you're welcome to change passwords before drop-off and we can work with a temporary account.
Diagnostics are typically completed within 1–2 business days. Repair time depends on parts availability — many common parts are in stock, while warranty parts ordered from Lenovo usually arrive within a few business days. You'll get a realistic timeline with your written estimate.
Yes. We never browse, copy, or share customer data, and devices are stored in secure, tracked storage. For repairs that risk data (like storage replacement), we'll offer our backup service first and get your approval before proceeding.
We don't offer buybacks, but we can securely wipe your old device's storage and point you to Lenovo's official trade-in and recycling programs. Ask at the counter.
Handshake at the service counter — your Lenovo is in good hands

The Fastest Way? Just Call.

Talk directly to the team that will work on your device — no call centers, no scripts.

Call (609) 473-7283

$89.99 diagnostics fee applies to all service requests.