Network & Cabling
Switches, routing, new drops terminated and tested, firewall setup and replacement.
Princeton Service Center · Central New Jersey
On-Site IT Support — We Come To You
Network, Wi-Fi, PC and business technology support at your home or office. Book a two-hour arrival window online and get a named, vetted engineer — not a mystery van.
$160 per hour · 2-hour minimum · price shown before you book.
What we do on site
Eight Things We Fix At Your Door
Pick the closest match when you book — if you are not sure, choose the nearest one and describe it in your own words.
Wi-Fi & Access Points
Site surveys, access point installation, and fixing the dead zones nobody can explain.
PC & Laptop
New machine setup, on-site repair, and migrating a user across without losing anything.
Servers & NAS
Install, maintain and migrate on-premise servers and network storage.
Printers & Scanners
Install, get them on the network, and stop them dropping off it every week.
Security Cameras
CCTV and NVR installation, repositioning, and remote viewing that actually works.
Smart Home & AV
Displays, meeting rooms and conference kit — installed and tested end to end.
Email & Cloud
Microsoft 365 accounts, Outlook set up on your desktops and phones, and access to your shared drives.
How it works
Four Steps, No Phone Tag
Book Online
Choose your service, describe the problem, and pick a two-hour arrival window. About two minutes, and you see the price before you commit.
We Assign Your Engineer
A dispatcher assigns the right technician and emails you their name, role and photo before they arrive — so you know exactly who is knocking.
They Check In On Site
Your technician checks in on arrival and out when the work is done. Your distance minimum is the least you pay — the clock only adds time beyond it.
A Transparent Invoice
You paid the minimum at booking, so most visits end with nothing further. Any extra time or parts are itemised and approved by you first.
Pricing
$160 An Hour. The Minimum Depends On Distance.
Further away means more of the day committed to your job, so the minimum billed time steps up. You see which band applies before you book — there is no surprise at the door.
Local — up to 15 miles
2-hour minimum · $320 minimum charge
Standard — 15 to 20 miles
3-hour minimum · $480 minimum charge
Extended — beyond 20 miles
4-hour minimum · $640 minimum charge
Time past the minimum is billed in 15-minute steps. Parts are quoted separately and approved by you before they are fitted.
Where we come to you
Across Mercer, Middlesex and Monmouth
Princeton, West Windsor, Plainsboro, Lawrenceville, Hamilton, Ewing, Hopewell, Montgomery, North Brunswick, East Brunswick, Edison, Sayreville, Old Bridge, Freehold, Manalapan, Marlboro, Robbinsville, Cranbury and Monroe Township — and further out on request.
Questions
On-Site Support FAQ
$160 per hour. Within 15 miles of Princeton there is a 2-hour minimum; between 15 and 20 miles a 3-hour minimum; beyond 20 miles a 4-hour minimum. The booking form tells you which band applies to your address before you confirm.
There is no separate travel charge on your invoice. Travel is what the distance minimum covers — the further we come, the more of the day your visit takes, so the minimum steps up from two hours to three or four. Beyond that minimum you are billed only for time on site, from check-in to check-out.
The minimum for your distance is the least we charge, so it is not reduced or refunded if the work takes less time. Within 15 miles that is two hours, so a 40-minute fix is still a two-hour visit. You see the exact figure before you book, and many customers use the remaining time for other jobs while the technician is with them — just ask on the day.
Yes. Once a technician is assigned we email you their name, job title and photo before the visit, so you can confirm who is at your door.
You choose a two-hour slot when booking, and your technician arrives inside it. You are not waiting in all day for a vague morning or afternoon.
We are a full repair workshop as well. If the device needs bench work, we take it back to our Princeton service centre and continue there — no second call-out to arrange.
Both. Tell us which when you book, so the right engineer and the right kit turn up.
Book An Engineer To Your Door
Pick a service, choose a two-hour window, and see the price before you commit. No account needed.