Pricing
Honest, Transparent Pricing
One flat diagnostics fee, written estimates before any work, and zero surprise charges. That's how repair pricing should work.
No Surprises
You Approve Every Dollar Before We Touch a Screw
After diagnostics, you receive a written estimate covering parts, labor, and turnaround time. Nothing proceeds without your explicit approval — and the final invoice matches the estimate.
- Written assessment with every $89.99 diagnostic
- Parts & labor itemized before work begins
- Warranty repairs: Lenovo covers parts cost
- No bench fees, storage fees, or hidden add-ons
Rate Card
Service Pricing
All services begin with the $89.99 diagnostics fee. Repair labor is quoted after diagnosis; parts for warranty repairs are covered by Lenovo.
| Service | What's Included | Price |
|---|---|---|
| Diagnostics — Required on All Requests | ||
| Full Device Diagnostics | Complete hardware & software assessment with written report | $89.99 flat |
| Warranty Repairs — Lenovo Covers Parts | ||
| Screen / Display Replacement | Genuine Lenovo panel, install & calibration | Parts by Lenovo* |
| Motherboard / Logic Board | OEM board replacement per Lenovo procedure | Parts by Lenovo* |
| Battery / Keyboard / Storage / Cooling / Ports / BIOS | Genuine OEM parts & certified installation | Parts by Lenovo* |
| Extended Warranty | ||
| Lenovo Extended Warranty Plans | 1–3 year official coverage, registered in-store | Per Lenovo plan |
| Warranty Check & Claim Filing | Entitlement lookup + claim handled for you | Included w/ diag |
| Accidental Damage Protection (ADP) | Enrollment & coverage guidance | Per Lenovo plan |
| Additional Services — Quoted After Diagnostics | ||
| Virus Removal & OS Repair | Malware cleanup + Windows repair & hardening | From $99 |
| OS Installation | Clean install, drivers, updates & activation | From $79 |
| Software Installation | Per-application install & configuration | From $39 |
| Data Backup & Transfer | Verified backup or full migration to new device | From $89 |
| PC / Tablet Setup | Accounts, updates, email, printers & peripherals | From $69 |
| Screen Shield Install (Tablet & Phone) | Bubble-free protector installation | From $19 |
| Hardware Installation | RAM / SSD / component upgrades, tested | From $49 |
| 30 Min - 1-on-1 Training | Personal coaching session on your device | From $59 |
*Under active Lenovo warranty, Lenovo covers parts. The $89.99 diagnostics fee applies to all service requests. "From" prices are starting points — your written estimate is final.
Pricing FAQ
Common Questions About Cost
The $89.99 diagnostics fee covers the certified technician time required to properly assess your device, confirm warranty entitlement, and document the failure for Lenovo. It applies to all service requests — warranty and non-warranty — and ensures every repair starts with an accurate, written diagnosis. Lenovo covers the cost of parts on eligible warranty repairs.
The diagnostics fee is a flat, standalone charge for the assessment and written report. Your repair estimate is itemized separately, so you can take the diagnosis and decide — repair with us, claim under warranty, or even choose to replace the device. The report is yours either way.
If your device has an active Lenovo warranty and the failure is covered, Lenovo supplies the genuine replacement parts at no cost to you. We verify your coverage by serial number during diagnostics, before any commitment on your part.
We can give ballpark ranges by phone, but accurate quotes require diagnostics — two laptops with "the same" symptom often have very different causes. The $89.99 diagnostic guarantees your estimate is based on facts, not guesses.
We accept all major credit and debit cards, cash, and business checks. Payment for diagnostics is collected at drop-off; repair charges are collected at pickup after you've verified the work.
Yes — all repair workmanship is guaranteed, and genuine Lenovo OEM parts carry their own Lenovo parts warranty. If an issue related to our repair recurs, bring it back and we'll make it right.
Get Your Written Estimate Today
One flat $89.99 diagnostic. One clear estimate. Zero pressure.
$89.99 diagnostics fee applies to all service requests.