Virus Removal & OS Repair
Deep malware cleanup plus Windows repair to restore speed and stability.
Additional Services
Additional Computer & Laptop Services
Beyond hardware repair — software, data, setup and training services for every laptop owner.
Software, Setup & Training
Seven More Ways We Help
OS Installation
Clean Windows installs with drivers, updates and activation handled for you.
Software Installation
Office, antivirus, and specialty applications installed and configured properly.
PC & Tablet Setup
Out-of-the-box setup: accounts, updates, email, printers and peripherals.
Screen Shield Install
Bubble-free screen protector installation for tablets and phones.
Hardware Installation
RAM, SSD and component upgrades installed and tested by certified techs.
1-on-1 Training
Personal coaching on your device, apps, and staying safe online.
How to Get Them
Online, at Our Service Center, or at Your Place
Each of these starts the same way as a repair: you get a written estimate, and nothing is done until you approve it.
Online, While You Watch
Software installation, virus removal and most setup or settings problems can be fixed in a remote session, without the computer leaving your desk.
Remote supportAt Our Service Center
Memory and SSD upgrades, screen shields and anything else that means opening the device or fitting a part are done at 500 Alexander Park.
Walk-in repairAt Your Home or Office
Setting up new computers and printers is often easiest where they will be used. A technician comes to you.
On-site IT support
Questions
Additional Services FAQ
In most cases, yes — we run a deep malware cleanup and repair Windows in place. A full reinstall is only used when the infection or damage requires it, and we'll always explain why first.
Yes — accounts, updates, email, and connecting your printers and peripherals are all part of our PC & Tablet Setup service.
Yes — personal, plain-English coaching on your specific device and apps, including basic online safety habits.
Software installation, virus removal and most setup or settings problems. Anything that means opening the device or fitting a part — a memory or SSD upgrade, a screen shield — needs the device in our hands.
For paid software, yes. If you cannot find one, we help you look for it in your email or in your account with the software maker.
You get a written estimate before any work starts, and nothing is done until you approve it. Our rates are published on the pricing page.
Get Help With Your Device
Call or stop by — most of these services can be started the same day.
Walk-in repair · On-site IT support · Mail-in repair · Remote support