Remote Software Installation & Updates
Need a program installed, updated or moved to a new computer? We handle installs, activations and updates remotely.
What we fix
Remote pricing
How remote support works
Book a time
Choose a time for your session online.
Connect securely
We send a secure link. You start the session and watch everything on screen.
Fixed while you watch
We fix the problem and explain what we did.
Software Install & Updates — FAQ
Do I need my license key?
For paid software, yes. We help you find it in your email or account.
Can you fix a stuck Windows update?
Yes, in most cases remotely.
Can you move my programs to a new computer?
Most programs cannot simply be copied across; they have to be installed again on the new computer. We install them, sign you back in, and bring your settings over where the program allows it.
What do I need ready before the session?
The computer switched on and online, any license keys or account sign-ins for the software, and the password you use when Windows asks permission to install something.
Can I see what you are doing?
Yes. You start the session from a secure link, watch everything on your own screen, and can end it at any time.
Software Install & Updates near you
Remote support works anywhere with an internet connection.
Ready to book Software Install & Updates?
Walk-in repair · On-site IT support · Mail-in repair · Remote support