Mail-In Laptop & Device Repair — Ship It to Princeton Service Center
Not near Princeton? Ship your device to us from anywhere in the US — laptop, desktop or tablet. We compare rates from carriers such as USPS, UPS and FedEx for your ZIP code and show you the cheapest first. We diagnose it and send you the price; once you approve, we repair it and ship it back with tracking.
Choose your service
How mail-in repair works
Submit and pay online
Fill in the request and pay the $89.99 diagnostic plus your inbound shipping label in one checkout.
Pack and ship
Use the prepaid label we email you. Pack the device in a padded, sturdy box and drop it at the carrier.
Diagnosis and repair plan
We diagnose it and send a written report and quote. Nothing is repaired until you approve.
Shipped back with tracking
After repair and testing we pack it securely and email your tracking number.
Mail-in pricing
Mail-In Services — FAQ
How do I pack my device?
Back up your data if you can, remove cases and accessories (keep the charger unless asked), wrap the device in padding and use a sturdy box with no room to move.
Is my device insured in transit?
Insurance is optional. When you book a mail-in repair you can add shipping insurance and choose the value to declare, and you can ask for a signature on delivery. Both prices are shown before you pay.
How long does mail-in repair take?
Allow for shipping each way plus the repair itself. Shipping time depends on the service you choose at checkout. Once it arrives, most common repairs take between an hour and a day when the part is in stock; if it has to be ordered, we give you the time with the written quote, before you approve anything.
Where do I ship it?
Use the prepaid label we email you — it is already addressed to our Princeton service center.
Not sure which service you need?
Call and we will point you to the right one, or book online and choose as you go.
Walk-in repair · On-site IT support · Mail-in repair · Remote support