Static-safe repairs
ESD Certified Repairs You Can Trust
Static electricity is one of the quietest ways electronics get damaged: a discharge too small to feel can weaken a processor, a memory chip or a motherboard. So Princeton Service Center, a division of Princeton IT Services, is audited for static control and holds a Certificate of ESD Compliance from the EOS/ESD Association.
What the certificate means
Static-safe from the moment a device is opened
At the bench
- Grounded, static-safe workbenches and mats
- Wrist straps worn and checked whenever a device is open
- Regular checks of our ESD equipment
Parts and people
- Static-shielding bags for boards, drives and replacement parts
- Replacement parts stored and handled in ESD-safe packaging
- Technicians trained in ESD awareness and safe handling
A repair that lasts, from a vendor that is easy to approve
If you manage laptops for a business, school or university, every repair is a small risk to your uptime. A device handled carelessly can work today and fail next month. ESD-safe handling helps make sure the repair you paid for lasts.
It also makes us easier to approve as a vendor. If your procurement or IT team keeps a list of qualified repair partners, we are glad to send you a copy of our certificate.
Business IT services →Certified, authorized and local
ESD certification: common questions
What is ESD?
Electrostatic discharge: the sudden flow of static electricity between two objects. It is the same thing as the small shock you get from a doorknob, but the parts inside a computer can be damaged by discharges far too small for a person to feel.
Can static really damage a laptop during a repair?
Yes. Once a device is opened, its components are exposed, and without proper grounding a technician can damage a part just by touching it. The damage does not always show straight away, which is what makes it costly.
Who issued your certificate?
The EOS/ESD Association, Inc., a not-for-profit standards organization founded in 1982 and recognized worldwide for its static control standards and training. It keeps a public list of ESD compliant repair providers, where you will find us as Princeton IT Services.
Does the certificate expire?
It is renewed every year through a new audit. Our current certificate is valid through October 7, 2027.
Can I get a copy for our vendor file?
Yes. Just ask, and we will send you a copy.
Need a repair partner who handles your devices the right way?
Book a repair online, or call us to talk about your devices.
Walk-in repair · On-site IT support · Mail-in repair · Remote support